Procétech Service Offering

PROCÉTECH’S SERVICE OFFERING

Our team of experienced professionals is not only able to design a customized automation solution to meet your specific needs, but can also implement the said solution together with your various stakeholders, whether the latter are internal teams or external consulting firms.

Our Methodology in 6 steps

1. ASSESSMENT OF NEEDS

After taking stock of your needs and objectives, we ensure that all aspects of the project have been accounted for in order to offer you the most optimized solution from technical, operational and financial points of view.

2. DESIGN

Once the needs have been properly defined, we prepare the project documentation while taking physical and technical constraints into consideration, and then submit the design plan for review and approval.

3. IMPLEMENTATION

We undertake power and control panel assembly, programming of automation systems and development of graphic interfaces for end users, after which we coordinate and supervise the in-situ installation with professionals from different disciplines.

4. COMMISSIONING

Once the installation is complete, we conduct a verification of all equipment to ensure that your system is operating correctly. This quality assurance phase helps guarantee the optimal operation of your facilities.

5. TRAINING

We offer clients a training session adapted to their particular level of technical know-how and degree of interaction with the system in order to offer the greatest autonomy possible.

6. AFTER-SALES SERVICE

We offer to visit your facilities on an annual basis to verify the state of your system with a view to preparing a detailed report containing recommendations for improvement, optimizations, and corrective actions to ensure the longevity of your solution and provide you with peace of mind.

TECHNICAL SUPPORT WITH NO ADDITIONAL FEES FOR 1 YEAR

When you opt for the system with remote access, we offer 1 year of technical support at no additional cost. You will enjoy quick access to a qualified Procétech technician to assist you in the event of a technical glitch, thereby helping you save time and money.

PLANNED MAINTENANCE

Performing regular maintenance on your equipment will help you avoid unexpected downtime and the ensuing significant costs stemming from production losses, replacement of parts and temporary emergency work.

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